PRIVACY & POLICY

At Unlocked Deals, accessible from https://unlocked-deals.com, we are committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Data Controller

The data controller for this website is:

VIDRALA S.A.
Barrio Munegazo 22, Laudio, Spain
Email: [email protected]

2. What Personal Data We Collect

We may collect the following personal data when you visit or interact with our website:

Full name
Email address
Phone number
Shipping address
Payment details (only processed by secure third-party providers)
Order details and purchase history
IP address and device/browser information
Any data you voluntarily provide through contact forms or customer support

3. How We Use Your Data

We process your personal data for the following purposes:

To process and deliver your orders
To respond to your inquiries or requests
To send order confirmations and shipping updates
To improve our website and customer service
To comply with legal and tax obligations
To detect and prevent fraud or misuse

We do not sell or rent your personal information to third parties.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

Contractual necessity: to fulfill your order or respond to your request
Legal obligation: for tax and regulatory compliance
Legitimate interest: to improve user experience and prevent fraud
Consent: when you subscribe to our newsletter or marketing content

5. How We Protect Your Data

We use industry-standard security measures to protect your data, including:

SSL encryption
Secure servers and firewall protections
Regular monitoring for vulnerabilities

Only authorized personnel have access to your personal information.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.

7. Your Rights Under GDPR

As a user in the European Union, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to or restrict certain processing
Withdraw consent at any time
File a complaint with a Data Protection Authority

To exercise your rights, please contact us at [email protected].

8. Third-Party Services

We may share data with third-party services (such as payment processors or shipping providers) only when necessary to process your order. These services are required to protect your data and act in accordance with this policy.

9. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us: