Terms and Conditions

Website: https://unlocked-deals.com
Company: VIDRALA S.A. – Barrio Munegazo 22, Laudio (Spain)
Email: [email protected]

1. General Terms

These Terms & Conditions govern your access to and use of the website https://unlocked-deals.com and the purchase of products offered through it. By placing an order, you agree to be bound by these terms.

2. Products & Pricing

All products listed on our website include VAT (if applicable). Prices may change at any time without prior notice but will not affect orders already confirmed.

3. Order Process

Orders can be placed by filling in the checkout form on the product page.
We will confirm your order via email or SMS after submission.

4. Payment Method

We only offer Cash on Delivery (COD) as the payment method. You will pay the courier in cash upon receiving your package.
Please ensure someone is present at the delivery address to accept and pay for the order.

5. Shipping & Delivery

Deliveries are handled by our logistics partners.
Delivery time is typically 3 to 7 business days, depending on your location.
Shipping costs (if any) are clearly indicated at checkout.

6. Order Refusal / Non-Delivery

By placing a COD order, you agree to accept and pay for the delivery.
Failure to accept the package may result in restrictions on future purchases and may be pursued legally if the behavior is considered fraudulent.

7. Returns & Refunds

Returns and refunds are handled as outlined in our Complaints & Refunds Policy.
We do not accept returns for products that have been opened, used, or damaged by the customer.

8. Warranty

All products are covered by a legal warranty in accordance with applicable laws. Please contact us if you believe your product is defective or non-functional.

9. Limitation of Liability

We are not responsible for indirect damages, delays due to courier issues, or misuse of the products by the customer.

10. Governing Law

These Terms are governed by Spanish law. In the event of a dispute, the competent courts in Spain shall have jurisdiction.